Self-Directed Care & Support for Local Authorities
Over recent years, the social care sector has embraced new ways of working whilst cutting costs. Increased focus has been placed on implementing strength-based approaches, adopting community asset models and embracing personalised care.
Covid-19 brings new challenges, but the sector has stepped up, evolving rapidly from talking about a digital channel shift, to adopting ‘digital first’ approaches.
These new ways of working bring new opportunities. The need for local authorities to deliver online has never been greater. All the evidence suggests that self-directed care and support works. At Public Partnerships we work with you to make it easier.
Did you know?
We were originally established in 2008, as a joint venture with the pioneering personalisation charity In Control. Whilst they are no longer involved from a corporate perspective, the original ethos of putting the citizen at the heart of everything remains.
What we do
Since 2008, we have been leading the way in web-based social care solutions that empower and enable people to be independent, take charge of their lives and to have choice and control over their care, support and wellbeing.
We’re proud of the fact that we were the first to create an eMarketplace for social care, and even prouder that since then we have remained at the forefront of our sector, responding to the challenges of personalisation, the Care Act and Children and Families Act.
More than 30 local authorities are now using our solutions to help them to deliver social care more efficiently and effectively. This is more critical now than ever before, with Covid-19 driving fundamental shifts in self-service, digital engagement and community support.
Our software platform includes a range of modular, flexible and configurable solutions ranging from information, advice and guidance platforms, through to self-serve online assessments, community directories, eMarketplaces, dynamic purchasing (brokerage) systems, expense claiming and personal budget management tools.
Our wraparound service offerings include a managed service for maintaining your website, along with payroll and ‘managed account’ services for personal budget holders. This means that we don’t just provide software to local authorities, we work with you and your stakeholders to deliver outcomes.
We know first-hand how much this matters to you. We take co-production and the user experience seriously, so that our solutions provide a holistic, end-to-end solution, helping people to help themselves – and helping you to do more with less.
Examples of websites that we operate for local authorities –
- Leeds Directory (opens in a new window)
- Lincolnshire Connect to Support (opens in a new window)
- Kirklees Local Offer (opens in a new window)
- West Sussex Connect to Support (opens in a new window)
More information about our products and how they are used:
- Expenses Management App - watch a video to see how this works.
- My Virtual Wallet (opens in a new window) - the landing page for people who are interested in, or already have, a Virtual Wallet account.
- Virtual Wallet Case study - Find out how Buckinghamshire County Council saved £1m with Virtual Wallet
- Short Breaks For Me - a case study (opens in a new window).
Recommended External Reading
- How Bradford are using our Dynamic Placement System - a video made by Bradford Council explaining how the use our system to arrange home care placements (opens in a new window).
- Hampshire Connect to Support - a video made by Hampshire Council about the website we provide for their citizens (opens in a new window).
- g-Cloud 12 framework (opens in a new window), which provides a procurement route for our products and services.
Learn about our current self-directed care and support solutions for local authorities by location.