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Information and advice Websites

Our Information, Advice and Guidance solution is underpinned by a powerful content management system to allow delivery of online information to individuals to support them in making informed choices about their care and support. 

The technical elements of building a website is an important element of our offering, but the real value comes from co-production approaches that result in the design of an intuitive and engaging user-experience that supports strength-based approaches, self-service and community engagement. 

Our IAG solution has the following key features:

  • Web Content Management System - so non-technical people can manage the website
  • Tailored templates and stylesheets - to create a user-friendly, attractive web presence
  • Content library - pre-authored content that can be edited to suit local needs
  • Personalised Information Booklet - adds content from any page to build a custom booklet
  • Navigation tools - visual aids to direct people to relevant information 

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Key Benefits

Empowers individuals to make informed choices
Reduces inbound enquiries
Signposts users to relevant information
Integrates with our other modules to deliver an end-to-end user journey
Tailored specifically for social care and health users
Provides advice 24 x 7, from anywhere, on any device

How can you use IAG?